Warning: Online Store and Klarna / Afterpay
Spis treści
1. Introduction
2. Understanding the Problem
3. Causes of Overlapping Messages
4. Step 1: Checking Plugin Compatibility
5. Step 2: Updating Plugins and Themes
6. Step 3: Modifying CSS Styles
7. Step 4: Delaying Script Loading
8. Step 5: Hiding Klarna and Afterpay Messages
9. Step 6: Contacting Technical Support
10. Summary
1. Introduction
Running an online store using WooCommerce offers many opportunities for integration with various payment systems. Klarna and Afterpay are popular services offering customers flexible payment options. However, sometimes problems can occur when displaying their messages in the cart, which negatively affects user experience. In this guide, we will present step-by-step how to solve the problem of overlapping Klarna and Afterpay messages in WooCommerce cart.
2. Understanding the Problem
The problem consists in that the Klarna and Afterpay messages overlap with the “Checkout” button in the cart. When refreshing the page and scrolling through the messages, they are displayed correctly. However, when staying at the top of the page and scrolling down, overlapping returns again. This suggests that these messages load dynamically and affect the layout of the page.
3. Causes of Overlapping Messages
Overlapping can be caused by several factors:
* Dynamic script loading: Scripts from Klarna and Afterpay may load asynchronously, affecting the page layout.
* CSS conflicts: Styling elements can cause collisions, leading to overlapping elements.
* Incompatible plugins: Other plugins can affect how messages are displayed.
* Theme incompatibility: The theme used in the store may not be fully compatible with payment plugins.
4. Step 1: Checking Plugin Compatibility
First, ensure that all plugins are compatible with each other.
How to do it:
* Go to WordPress > Installed Plugins.
* Check if Klarna, Afterpay, and WooCommerce plugins are updated to the latest versions.
* If updates are available, install them.
* If the problem persists, disable other plugins affecting the cart to check if the conflict is caused by them.
5. Step 2: Updating Plugins and Themes
Outdated plugins and themes can cause compatibility issues.
How to do it:
* Go to Dashboard > Updates.
* Update all plugins and themes to the latest versions.
* After updating, check if the problem has been solved.
6. Step 3: Modifying CSS Styles
If the problem persists, we can try adjusting CSS styles to prevent message overlapping.
How to do it:
* Go to Appearance > Customize > Additional CSS.
* Add the following CSS code:
“`css
.woocommerce-cart .woocommerce-info {
clear: both;
margin-bottom: 20px;
}
.woocommerce-cart .afterpay-placement, .woocommerce-cart .klarna-placement {
display: block;
margin-bottom: 20px;
}
“`
This CSS code should enforce proper spacing between elements and prevent overlapping.
7. Step 4: Delaying Script Loading
If messages load dynamically, we can try delaying script loading to ensure the page renders correctly.
How to do it:
* Add the following code to your theme’s functions.php file or use a plugin to add custom PHP code:
“`php
function dequeue_conflicting_scripts() {
wp_dequeue_script(‘klarna-script-handle’);
wp_dequeue_script(‘afterpay-script-handle’);
// Make sure you’re using the correct script handles
wp_enqueue_script(‘klarna-script-handle’, ‘URL_TO_SCRIPT’, array(), null, true);
wp_enqueue_script(‘afterpay-script-handle’, ‘URL_TO_SCRIPT’, array(), null, true);
}
add_action(‘wp_enqueue_scripts’, ‘dequeue_conflicting_scripts’, 20);
“`
Replace `klarna-script-handle` and `afterpay-script-handle` with the actual script handles used by the plugins.
8. Step 5: Hiding Klarna and Afterpay Messages
If you want to completely hide Klarna and Afterpay messages, you can do it using CSS or plugin settings.
Method 1: Hiding via CSS
How to do it:
* Go to Appearance > Customize > Additional CSS.
* Add the following CSS code:
“`css
.woocommerce-cart .afterpay-placement,
.woocommerce-cart .klarna-placement {
display: none !important;
}
“`
Save changes.
Method 2: Disabling messages in plugin settings
How to do it:
* Go to plugin settings for Klarna and look for options related to displaying messages in the cart.
* Disable message display.
* Repeat steps for Afterpay.
Hiding messages can be a temporary solution if they are not essential for store functionality.
9. Step 6: Contacting Technical Support
If the problem persists, it’s worth contacting technical support for Klarna and Afterpay plugins.
How to do it:
* Visit support pages for each plugin:
+ [Klarna Payments](https://wordpress.org/support/plugin/klarna-payments-for-woocommerce/)
+ [Afterpay Gateway](https://wordpress.org/support/plugin/afterpay-gateway-for-woocommerce/)
* Describe the issue in detail, including plugin versions, theme, and WordPress version.
* Attach screenshots illustrating the problem.
* Wait for response from support team.
Experts may help identify the issue and propose a suitable solution.
