Where do you set thank you message in woocommerce ?

WooCommerce, one of the most popular eCommerce platforms for WordPress, provides various ways to customize the post-purchase experience for customers. One of these customizations includes setting up a thank-you message to acknowledge and appreciate customers after they complete a purchase. This article explores different ways to set up and customize the thank-you message in WooCommerce.

1. Default WooCommerce Thank You Page

By default, WooCommerce redirects customers to an order confirmation page after they complete a purchase. This page contains details of the order and a default thank-you message. To modify this page, follow these steps:

1. Navigate to WooCommerce > Settings > Advanced.
2. Locate the “Checkout endpoints” section.
3. Look for the “Order received” endpoint, which controls the thank-you page.

While WooCommerce does not provide a built-in option to directly edit the message, you can customize it using different methods, as outlined below.

2. Customizing the Thank You Message Using Functions.php

To personalize the thank-you message, you can modify your theme’s functions.php file by adding a custom function. Here’s an example code snippet to change the default thank-you message:

add_action('woocommerce_thankyou', 'custom_thank_you_message', 20);

function custom_thank_you_message($order_id) {
    $order = wc_get_order($order_id);
    echo '<h2>Thank You for Your Purchase!</h2>';
    echo '<p>We appreciate your business and hope you enjoy your products.</p>';
}

This code snippet hooks into the WooCommerce thank-you page and replaces the default message with a custom one.

3. Using WooCommerce Thank You Page Plugins

If you prefer a no-code approach, you can use plugins that allow you to customize the thank-you page easily. Some popular plugins include:

• WooCommerce Custom Thank You Pages – Allows you to design a unique thank-you page per product.
• NextMove Lite – Thank You Page Customizer for WooCommerce – Provides templates and custom blocks to enhance the thank-you page.
• YITH Custom Thank You Page for WooCommerce – Enables redirection to a custom thank-you page after checkout.

To install a plugin:

1. Go to Plugins > Add New in your WordPress dashboard.
2. Search for the plugin by name.
3. Click Install Now and then Activate.
4. Configure the plugin settings under WooCommerce or the respective plugin tab.

4. Creating a Custom Thank You Page in WordPress

If you want full control over the thank-you page, you can create a new page in WordPress and set it as the thank-you page using a WooCommerce redirect.

1. Create a new page in WordPress and design it using Gutenberg, Elementor, or another page builder.
2. Redirect the default WooCommerce thank-you page to your new page by adding the following code to functions.php:

add_action('template_redirect', 'custom_thank_you_redirect');
function custom_thank_you_redirect() {
    if (is_wc_endpoint_url('order-received')) {
        wp_redirect(site_url('/custom-thank-you-page'));
        exit;
    }
}

Replace /custom-thank-you-page with the actual slug of your custom page.

5. Personalizing Thank You Messages Based on Order Details

You can make the thank-you message dynamic by displaying customer details, purchased products, or order numbers using PHP:

add_action('woocommerce_thankyou', 'custom_dynamic_thank_you', 10, 1);

function custom_dynamic_thank_you($order_id) {
    $order = wc_get_order($order_id);
    $customer_name = $order->get_billing_first_name();
    echo '<h2>Thank You, ' . esc_html($customer_name) . '!</h2>';
    echo '<p>Your order number is ' . esc_html($order->get_order_number()) . '.</p>';
}

This snippet customizes the message to include the customer’s name and order number.

Conclusion

Setting up a thank-you message in WooCommerce can be done in multiple ways, depending on your needs. Whether you modify the functions.php file, use a plugin, or create a fully customized thank-you page, enhancing this part of the customer journey can improve user experience and encourage repeat purchases.

By personalizing the thank-you page, you can build stronger relationships with customers, provide additional marketing opportunities, and create a lasting impression.